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How angkajitutoto Handles Your Personal Data

At angkajitutoto, every piece of personal data you share — from your account email to your DANA or OVO transaction history — is stored under strict access controls…

No data sold to third partiesDANA, OVO, GoPay & QRIS transactions encryptedAccount data deletion on request24/7 privacy support via live chatIndonesia-based data handling practices
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angkajitutoto How angkajitutoto Handles Your Personal Data
PRIVACY CONTACT CHANNELS

How to Reach Us About Your Privacy

If you have a question about how we store your data, want to update your personal details, or need to submit a formal data deletion request, our privacy support team is available…

Live Chat Start a live chat session directly from your account dashboard. Our privacy team responds within two hours and can action data update requests in the same session, 24 hours a day.
Email Privacy Request Send a detailed data inquiry or formal deletion request to our privacy email address. We confirm receipt within one business day and resolve standard requests within five business days.
WhatsApp Support For urgent privacy concerns — such as suspected unauthorised account access — reach our team on WhatsApp. Verification takes around ten minutes and account security actions are applied immediately.
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Our approach to data protection is built around specific technical and operational controls, not abstract promises.

End-to-End Encryption

Every data packet you send us — registration details, QRIS payment confirmations, withdrawal requests — travels over TLS 1.3 encryption so it cannot be intercepted between your device and our servers.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can review and withdraw cookie consent at any time through the cookie settings panel in your account.

Account Security Alerts

If we detect a login from an unrecognised device or location, we send an immediate email alert to your registered address. You can then confirm or block the session directly from that email link.

Data Retention Policy

Account activity data is retained for five years to meet regulatory requirements where local law permits. After the retention period ends, your data is permanently deleted from all our active and backup systems.

Third-Party Sharing Limits

We share data with payment processors — including DANA and OVO networks — only to the extent needed to complete your transaction. No marketing, data-broker, or advertising partners receive your personal information.

Your Right to Access and Correct

You can request a full copy of the personal data we hold on your account at any time. If any detail is incorrect — a misspelled name or outdated phone number — our team corrects it within three business days.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the topics our account holders ask about most when it comes to how their personal data is handled on angkajitutoto. If you do not find your answer here, live chat is available around the clock and a privacy team member can address your specific concern directly.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay or QRIS. We also log your device type and IP address to verify account security and prevent unauthorised access.

Yes, transaction records for DANA, OVO, GoPay and QRIS payments are stored on our servers for five years as required by applicable financial regulations. These records are accessible only to authorised staff and are never shared with marketers.

You can submit a data deletion request through live chat or email at any time. We process standard deletion requests within five business days. Note that transaction records may be retained longer where local law requires it.

We share data with payment processors — such as the DANA and QRIS networks — only to complete your transactions. We do not sell, rent or otherwise transfer your personal information to advertising networks or data brokers under any circumstances.

Contact our support team via live chat or WhatsApp with your account ID and the correction needed. Our privacy team verifies your identity and applies the update within three business days, then sends a confirmation to your registered email address.

We use session cookies to maintain your login state and analytics cookies to measure page performance. You can view, adjust or withdraw your cookie consent at any time through the cookie settings panel inside your account dashboard.

When we update this policy, we display a notice on the account login page and send an email to your registered address at least seven days before the new terms take effect. Your continued use of the account after that date indicates acceptance of the updated policy.

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